Knowing When to Say No

Just had a lovely chat on the phone with a potential customer. Sadly I can't help her, as she wants some one-to-one help with a few problems her new 7 month old rescue dog has got.

I'd really love to help out, but with the problems she describes I may do more harm than good. If it were a foster dog I'd be happy to take it on, but of course I'd have expert back up for advice, and the tiny amount of experience at instructing people I do have is again with expert back up. I certainly don't think my first time alone helping a person should be with a dog with issues.

My next training course isn't until August next year, but of course it's in handling, not instructing.

I've referred her to a colleague who is more qualified and should be able to help.